How we collect, use, and protect your information.
We collect information you provide directly to us, such as when you contact us for services, purchase optimization packages, or request support. This includes your name, email address, phone number, and technical information about your computer systems when relevant to our services.
We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and usage patterns to help us improve our services and understand how our optimization guides are being used.
We use the information we collect to provide, maintain, and improve our computer optimization services, including delivering performance guides, conducting remote audit sessions, and providing technical support. Your information helps us customize our recommendations to your specific Windows or macOS environment.
We may also use your information to communicate with you about our services, send you technical updates, and respond to your inquiries. For business customers, we use your information to develop and deliver team productivity SOPs and IT policy templates.
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
We may disclose your information if required by law, to protect our rights, or to protect the safety of our users or the public. In the event of a business transfer, your information may be transferred as part of that transaction.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure server infrastructure, and regular security assessments.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. For customer support records, we typically retain information for up to 7 years after the last interaction.
You may request deletion of your personal information at any time, subject to certain legal and business requirements. We will respond to such requests within 30 days.
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. These technologies help us remember your settings and provide personalized content.
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our website. For detailed information about our cookie practices, please see our Cookie Policy.
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
We may use third-party analytics services to help understand how our website is used. These services may collect information about your use of our website and other websites over time.
You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR).
To exercise these rights, please contact us using the information provided in the Contact section below. We will respond to your request within the timeframe required by applicable law.
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.
If you are located in the European Economic Area, we will only transfer your data to countries that have been deemed to provide adequate protection or under appropriate safeguards such as standard contractual clauses.
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Built In Boost
Email: privacy@builtinboost.nz
Phone: (+64 27 382 940)
Address: 64 Moa Road, Point Chevalier, Auckland 1022, New Zealand
Last updated: January 2025